Frequently Asked Questions
Jackies Craft Store is a scrapbooking supplies store in Inglewood, Taranaki. We also offer a range of workshops and classes for scrapbooking enthusiasts and novices alike.
Estimated Delivery Times
North Island 24 – 48 hours.
South Island 48 – 72 hours.
Currently, all New Zealand orders are shipped with Fastway Couriers.
Shipping charges are calculated based on the size and weight of the total package including the packaging. Fastway Couriers are our couriers of choice and our pricing for shipping is in accordance to their shipping schedule.
Rural delivery orders require a $6.50 surcharge for all shipping.
Your order can be picked up from our shop in Inglewood or from our New Plymouth depot – The Framing Shop, 121 Brooklands, New Plymouth. (06) 7539601
Jackie’s Craft Store only supplies the New Zealand domestic market.
We do not ship to PO Boxes.
Rural delivery surcharge applies to all orders delivered to rural addresses.
Deliveries times are between 1 – 4 business days from the time your order is placed and payment is received; allowing time for the order to be processed, packed and shipped. We try to process orders as soon as payment is received
These time frames are estimates, and are based on indications given to us by our courier service providers. Rural and some residential areas may require an additional delivery time.
Jackies Craft Store is not responsible for incorrect addresses used when placing your order. If you have inadvertently used an old address or incorrectly entered a number, etc., we will make every effort to assist you where possible.
Please note that a very small number of orders require extra processing time for various reasons.
If you have ordered an item that is out-of-stock or sold-out, we will attempt to contact you immediately.
Kindly understand that a delay may also occur if your form of payment was declined or if your billing address was entered incorrectly.